Personal data can be defined as any information that allows a natural person to be identified, directly or indirectly. You can provide us with your personal data in the context of the following activities, for the corresponding purposes and based on the stated grounds:

- Contact form or correspondence: By completing the contact form on the website, you consent to Fika processing your name, email address, telephone number and your question or message. If you contact us directly (by e-mail, telephone or letter), we will process your contact details and the content of this correspondence. We only use this information to sufficiently handle your question or message.

- Newsletter: If you subscribe to our newsletter, you provide us with your name and email address. Fika collects these data based on your consent and for the purpose of sending you relevant information and keeping you up to date with our latest news. We use an external service provider (Mailchimp) to monitor the delivery of our newsletter.

The legal ground on which Fika processes your data is consent. By providing your personal data when interacting with us or applying for a position at Fika, you consent to the processing of that data.

Fika considers your personal data as confidential and commits to process it only in a way that is compatible with the purposes for which the data were initially collected.

In case it is necessary to share your data with partner companies, for our customer administration, to follow up on orders/deliveries, for billing, profiling and sending marketing and personalized advertising, your data will also be shared with partner companies with whom Fika has entered into an agreement. These partner companies each in turn subscribe to the applicable European laws and regulations. This concerns e.g. our logistics partners who take care of deliveries.

We do not keep your data longer than necessary. Your personal data will be deleted on a periodic basis (every 12 months), unless you have placed an order with us in the past 12 months, you are subscribed to the newsletter, you have an ongoing (in operation or on pause) subscription or unless necessary to comply with legal requirements (e.g. accounting reporting).

At all times, the data subject has the possibility to exercise his or her rights as described in the General Data Protection Regulation. The data subject can exercise the following rights:
Right of access: You have the right at any time and free of charge to access your personal data and to request a copy of the personal data that Fika collects about you.
Right to rectification: You always have the right to have incorrect personal data corrected, or incomplete personal data completed.
Right to erasure ("right to be forgotten"): You can request to have your personal data removed from Fika's systems. The request to erase your personal data cannot always be granted due to contractual or legal obligations. Fika will take these obligations into account when replying to your request.
Right to object: You have the right to object to the processing of your personal data if the processing takes place on the ground of the legitimate interest of Fika or on the ground of the public interest. We will stop processing unless we can prove that there are compelling legitimate grounds for the processing or for the exercise of legal claims. You can also object in the case of direct marketing, so the personal data will no longer be processed for these purposes.
Right to withdraw consent: For the processing of your personal data collected by Fika with your consent, you can withdraw your consent at any time. For example, you can always unsubscribe from the newsletters. However, the withdrawal of your consent does not apply to processing previously carried out by Fika.
Right to restriction of processing: In certain cases, the data subject is entitled to obtain the restriction of the processing of his or her personal data. We will continue to store your data, but we will restrict its use. You can e.g. submit this request when you think that your personal data is inaccurate, or the processing by Fika is unjustified. We only have to grant these requests in specific cases as defined by law.
Right to data portability: The data subject has the right to receive the personal data concerning him or her, processed by Fika, in a structured, commonly used and machine-readable format and/or to transmit those data to another controller.

These rights can be exercised free of charge by sending an e-mail hello@myfika.be . We commit to answer your request within one month upon its receipt. It is possible that we request additional information first in order to confirm your identity and ensure the request originates from you.
Right to lodge a complaint: If, at any time, you believe that Fika infringes your privacy, you have the right to lodge a complaint with the Belgian Data Protection Authority: Gegevensbeschermingsautoriteit, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, e-mail: contact@apd-gba.be.

Our website, https://myfika.be (hereafter: "Fika") uses cookies and other related technologies (for simplicity, all these technologies are referred to as "cookies"). Cookies are also placed by third parties that we have engaged. In the document below we inform you about the use of cookies on our website.

A cookie is a small, simple file sent with pages from this website and stored by your browser on the hard drive of your computer or other device. The information stored in the cookie may be sent back to our servers or the servers of relevant third parties on a subsequent visit.

A script is a piece of code that is used to make our website work properly and interactively. This code is executed on our server or on your device.

A web beacon is a small piece of text or image that is invisible on a website and is used to track traffic to a website. To do this, various data about you is stored using invisible tags.

Some cookies ensure that certain parts of the website function correctly and that your user preferences are taken into account. By setting functional cookies, we make it easier for you to visit our website. For example, you do not need to enter the same information repeatedly when visiting our website and, for example, items remain in your shopping cart until you pay. We may place these cookies without your consent.

We use statistical cookies to optimise the user experience on our website. With these statistical cookies, we obtain observations about the use of our website. We ask for your permission to set statistical cookies.

Marketing/tracking cookies are cookies or other forms of local storage used to create user profiles in order to display advertising or track the user on this website or across multiple websites for similar marketing purposes.

We have included buttons on our website for Facebook, Twitter and Instagram to promote web pages (e.g. "Like", "Save") or share (e.g. "Tweet") on social networks such as Facebook, Twitter and Instagram. These buttons work with pieces of code from Facebook, Twitter and Instagram themselves. This code sets cookies. These social network buttons may also store and process certain information in order to show you personalised ads.

Please read the privacy statement of these social networks (which may be amended from time to time) to find out what they do with your (personal) data processed using these cookies. The data collected is anonymised as far as possible. Facebook, Twitter and Instagram are located in the USA.

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click on "Save Preferences" you give us permission to use the categories of cookies and extensions you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies via your browser, but please note that our website may not function properly.

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click on "Save Preferences", you consent to our use of the categories of cookies and plug-ins you have selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may not function properly.

You have loaded the cookie policy without javascript support. On AMP, you can use the Manage consent button at the bottom of the page.

You have the following rights regarding your personal data:

- You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
- Right of access: You have the right to access your personal data known to us.
- Right of rectification: you have the right to complete, correct, delete or block your personal data at any time.
- If you give us your consent to process your data, you have the right to revoke that consent and have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and to transfer them in full to another controller.
- Right to object: you can object to the processing of your data. We will comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie policy. If you have a complaint about the way we process your data, we would like to hear about it, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority, such as the EDPS).

You can use your web browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be set. Another option is to change your web browser settings so that you receive a message each time a cookie is set. For more information on these options, see the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your consent when you revisit our websites.

If you have any questions and/or comments about our cookie policy and this statement, please contact us using the following details:

MyFika

Website: https://myfika.be
E-mail: info@myfika.be

This cookie policy was synchronised with cookiedatabase.org on 28 November 2022.